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Libby Rak Jewellery

Hera

Hera

Explore metal and diamond cut options using the buttons below, confirm interest by using the contact form.

We will be in touch with a design timeline within 2 working days of your submission. start to finish the process takes 6-8 weeks.

Material
Stone Shape

Unique Craftsmanship

High-Quality Materials

Personalized Service

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  • Premium Craftsmanship

  • Sustainable Sourcing

  • Lifetime Warranty

  • Customization Options

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Radiant Reflections

Frequently Asked Questions

What materials are used in your jewelry?

Our jewelry is crafted using a variety of high-quality materials, including sterling silver, 14k and 18k gold, and genuine gemstones. We also offer pieces with hypoallergenic options to ensure comfort for those with sensitive skin. For each product, you can find a detailed description of the materials used on the product page.

What is your return and exchange policy?

We offer a 30-day return or exchange policy for items purchased directly from our website. To be eligible, the item must be in its original condition and packaging. Please contact our customer service team to initiate a return or exchange. Custom or engraved items are not eligible for return unless they are defective or damaged upon arrival.

How do I care for my jewelry to keep it looking its best?

To maintain the beauty of your jewelry, avoid exposing it to harsh chemicals, perfumes, or chlorine. Store your pieces in a cool, dry place and keep them in their original packaging or a soft pouch to prevent scratching. Regularly clean your jewelry with a soft cloth and a mild jewelry cleaner. For more delicate pieces, we recommend professional cleaning.

Do you offer customization options for your jewelry?

Yes, we offer a range of customization options, including engraving and custom design services. If you have a specific design or personalization in mind, please reach out to our customer service team for assistance. We’re happy to help bring your vision to life!